RunCue Inc. (“RunCue,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit runcue.ca, contact us, or inquire about our services.

We handle personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable.

1. Information We Collect

We may collect personal information that you voluntarily provide through our website, including:

- Name

- Company or organization name

- Email address

- Telephone number, if provided

- Services you are interested in

- Information included in messages or inquiries submitted through our contact form

We may also receive limited technical information when you visit our website, such as your IP address, browser type, device information, and information required for the website to function securely and reliably.

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

2. How We Use Your Information

We may use personal information to:

- Respond to inquiries and requests

- Contact you regarding services you have asked about

- Prepare proposals, consultations, or service recommendations

- Communicate with existing or prospective clients

- Deliver and administer our services

- Maintain the security and operation of our website and systems

- Detect or prevent misuse, fraud, or security threats

- Meet legal, regulatory, accounting, or contractual requirements

- Improve our services and business operations

Submitting a contact form does not automatically subscribe you to a marketing mailing list.

If RunCue introduces promotional email campaigns or newsletters in the future, they will be managed in accordance with applicable Canadian anti-spam requirements.

3. Consent

By voluntarily providing personal information to RunCue, you consent to its collection, use, and disclosure for the purposes identified at the time the information is provided or as otherwise permitted by law.

You may withdraw your consent where applicable, subject to legal, contractual, or operational requirements.

4. How We Share Information

RunCue does not sell or rent personal information.

We may share information with trusted service providers that assist us with functions such as:

- Website hosting and operation

- Email and communications

- Cloud and IT infrastructure

- Security and system administration

- Professional, legal, accounting, or business services

These providers may process information on our behalf and are expected to handle that information appropriately.

We may also disclose information when:

- Required or permitted by law

- Necessary to comply with a court order, legal process, or regulatory requirement

- Necessary to protect RunCue, our clients, users, systems, or others

- Required in connection with a merger, acquisition, financing, sale, or other business transaction

5. Information Processing Outside Canada

Some technology and cloud service providers used by RunCue may process or store information outside Canada.

When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, governments, law-enforcement agencies, or regulatory authorities in accordance with applicable law.

RunCue takes reasonable steps to select reputable service providers and protect personal information under our control.

6. Information Security

RunCue uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or loss.

However, no website, email system, cloud platform, or method of electronic transmission can be guaranteed to be completely secure.

Users should avoid submitting highly sensitive information through the public website contact form unless specifically requested through an appropriate secure method.

7. Retention of Information

We retain personal information only for as long as reasonably necessary to:

- Fulfill the purposes for which it was collected

- Maintain appropriate business and service records

- Meet legal, accounting, contractual, or regulatory obligations

- Resolve disputes or enforce agreements

When personal information is no longer reasonably required, we may securely delete, destroy, or anonymize it.

8. Cookies and Technical Information

Our website or the services used to host and operate it may use cookies or similar technologies that are necessary for website functionality, security, performance, or user experience.

RunCue may update this Privacy Policy if additional analytics, advertising, tracking, or marketing technologies are introduced in the future.

You may be able to control cookies through your web browser settings.

9. Third-Party Websites

Our website may contain links to third-party websites or services, including social media platforms such as LinkedIn.

RunCue is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of those organizations before providing personal information.

10. Accessing or Correcting Your Information

You may contact RunCue to request access to personal information we hold about you or to request that inaccurate information be corrected.

Depending on the circumstances and applicable law, you may also request that information be deleted or that consent for certain uses be withdrawn.

We may need to verify your identity before completing a privacy-related request.

11. Children’s Privacy

RunCue's website and services are intended for businesses and professionals and are not directed toward children.

We do not knowingly seek to collect personal information from children through this website.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, legal requirements, or privacy practices.

The current version will be published on runcue.ca, along with the effective date shown at the top of this page.